Privacy Policy

Last updated: 15 Oct 2025

We collect the minimum data needed to deliver our services, prevent fraud, and meet legal obligations. This Policy explains what we collect, how we use it, and your choices.

• Account data (username, internal IDs), device info (OS, model), and app diagnostics.
• Transaction metadata (amount, method, timestamps)—we don’t store full payment instrument numbers on our servers.
• Usage data (features used, approximate location derived from IP) to improve reliability and safety.
• Voluntary data you submit to support (chat, email).

• Provide and maintain the app, including account, gameplay, payments, and security.
• Detect/prevent fraud, abuse, and violations of our terms (e.g., self-exclusion honoring).
• Communicate about account activity, promos (where allowed), and service updates.
• Analytics to fix bugs and plan capacity—aggregated where possible.

We process data to perform a contract (provide the service), comply with legal obligations, and pursue legitimate interests (safety, improvement). Where required, we rely on consent (you can withdraw it any time).

• Service providers (payments, anti-fraud, analytics) bound by confidentiality and data protection terms.
• Authorities when required by law or to protect users and our services.
• Business transfers (mergers/reorg) with notice where feasible.

We keep personal data only as long as needed for the purposes above and to meet legal/accounting requirements, then securely delete or anonymize it.

Encryption in transit, access controls, monitoring, and limited access on a need-to-know basis. No system is 100% secure—protect your device and account.

• Access, correction, deletion (where applicable), and portability.
• Object to/limit processing where laws allow; withdraw consent.
• To submit a request, contact us (see Contacts below). We may verify your identity.

We use necessary cookies for security/session and, where permitted, analytics. You can adjust device/browser settings, but some features may not work.

When data is processed outside your country, we apply safeguards such as contractual clauses and technical measures.

Our services are for adults (18+). We do not knowingly collect data from minors.

• Email: support@gotoslots.org
• In-app chat: open the Help/Support section in the app.

We may update this Policy to reflect changes in law or our services. We’ll post updates here and adjust the “Last updated” date.